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A. Learning curve effects depend on repetition of the same behaviour. Learning Organizations seek to modify behaviour.

B. Learning curve effects increase with time. Learning Organizations cease to learn after a time.

C. Learning curve effects always reduce costs. Learning Organizations always increase costs.

D. Learning curve effects apply to the factory. Learning Organizations are always service industries.

A. Number of repeat webpage users

B. The number of customer photographs uploaded

C. The customer feedback score

D. Abandon rates

E. Number of registered users

A. A company's Code of Business Conduct can be rules based.

B. As a CIMA qualified Management Accountant you must follow CIMA's Code of Ethics.

C. Where there is a difference between CIMA's Code of Ethics and the company's Code of Business Conduct, the company's Code of Business Conduct takes priority.

D. Both CIMA's Code of Ethics and the company's Code of Business Conduct include References to Confidentiality. Disclosure on public interest grounds is therefore prohibited.

E. Both CIMA's Code of Ethics and the company's Code of Business Conduct must be based on a set of basic principles.

A. An extranet

B. An internet

C. A multinet

D. An intranet

A. Increase in market share.

B. New products developed.

C. Reduction in manufacturing cycle times.

D. Higher P/E ratio.

A. Sequences

B. Forecasting

C. Description

D. Classification

A. A strategy in which its products or services are directed to a segment of the market rather than the market as a whole.

B. A strategy which is based upon the organisation achieving cost-parity with its competitors.

C. A strategy based upon persuading customers its products or services are of equivalent value to those of the market leader.

D. A strategy based upon persuading customers that its products or services are superior to its competitors products and services

E. A strategy which is based upon the business organising itself as the lowest-cost producer in its industry.

F. A strategy which makes investment decisions guided by a product's position in a product/market matrix.

A. NFP organisations use an approach based upon the three E's of efficiency, effectiveness and environment to set objectives

B. ln NFP organisations efficiency and effectiveness are very important, but there is a risk efficiency becomes more important than service effectiveness

C. The objective setting exercise must balance the interests and concerns of all stakeholders, which may result in the NFP organisations setting a range of differing objectives.

D. In setting these objectives NFP organisations will never consult or seek wider participation from other interested groups

E. Objectives will not be based on profit achievement but rather on achieving a particular response from various stakeholders.

A. Making everyone a hero

B. Learning to persevere

C. Communicating a compelling aspiration

D. Building coalitions

E. Tuning into the environment

A. Game Theory suggests that Organizations should not interact with the external environment.

B. Game Theory treats strategy as an interaction between the Organization and its customers.

C. Game Theory studies the strategic interactions among rational players.

D. The information culture would be a key consideration to study as part of the Game Theory.

A. Demonstrating competence in the execution of new initiatives.

B. Maintaining awareness and responsiveness to abrupt change in the Organization's environment.

C. Ensuring conformance with the codes of corporate governance.

D. Avoiding the dominance of the executive team by particular personalities.

E. Providing leadership and direction to the Organization.

A. People are recognised and rewarded for sharing knowledge.

B. Personal growth, team development and Organizational learning are integrated.

C. Coaching is seen primarily as an opportunity to be proactive rather than reactive.

D. People are able to engage in destructive confrontation.

E. Time for reflection takes place only out of office hours.