問題1
The customer reports their PC freezes up every day around the same time. Which of the following utilities would be BEST to check for any error codes?
The customer reports their PC freezes up every day around the same time. Which of the following utilities would be BEST to check for any error codes?
正確答案: A
說明：（僅 NewDumps 成員可見）
問題2
When installing Hyper-V, which of the following is a hardware requirement?
When installing Hyper-V, which of the following is a hardware requirement?
正確答案: A
問題3
A user reports that their PC will not boot after multiple attempts. Which of the following should be the technician's FIRST response?
A user reports that their PC will not boot after multiple attempts. Which of the following should be the technician's FIRST response?
正確答案: A
問題4
Which of the following commands will allow a user to discover their IP address, subnet, and DNS?
Which of the following commands will allow a user to discover their IP address, subnet, and DNS?
正確答案: C
問題5
A virtual machine running locally would be BEST utilized in which of the following situations?
A virtual machine running locally would be BEST utilized in which of the following situations?
正確答案: D
說明：（僅 NewDumps 成員可見）
問題6
After connecting a laptop to an external monitor, no display is detected and the monitor goes into sleep mode. Which of the following should be attempted FIRST to correct the problem? (Select TWO).
After connecting a laptop to an external monitor, no display is detected and the monitor goes into sleep mode. Which of the following should be attempted FIRST to correct the problem? (Select TWO).
正確答案: C,D
說明：（僅 NewDumps 成員可見）
問題7
A technician arrives at a customer's location to do a memory upgrade on a laptop. However, the technician's tools were left in the work van. The customer offers a screwdriver, which they "use all the time" on the laptop. Several screws are stripped on the laptop. Which of the following would be the appropriate NEXT step?
A technician arrives at a customer's location to do a memory upgrade on a laptop. However, the technician's tools were left in the work van. The customer offers a screwdriver, which they "use all the time" on the laptop. Several screws are stripped on the laptop. Which of the following would be the appropriate NEXT step?
正確答案: B
問題8
A user has a problem with the touchpad on their Windows XP notebook. The problem
started after a new manufacturer hardware update was installed. Which of the following should a technician do FIRST to troubleshoot this problem?
A user has a problem with the touchpad on their Windows XP notebook. The problem
started after a new manufacturer hardware update was installed. Which of the following should a technician do FIRST to troubleshoot this problem?
正確答案: C
問題9
An application is unresponsive and causing system instability. Which of the following command line options would only close the application?
An application is unresponsive and causing system instability. Which of the following command line options would only close the application?
正確答案: D
問題10
Which of the following terms BEST describes the software or hardware used to manage virtual machines?
Which of the following terms BEST describes the software or hardware used to manage virtual machines?
正確答案: A
說明：（僅 NewDumps 成員可見）
問題11
A user reports paper jams at the location of the paper trays. Which of the following components would need to be replaced to resolve this issue?
A user reports paper jams at the location of the paper trays. Which of the following components would need to be replaced to resolve this issue?
正確答案: A
說明：（僅 NewDumps 成員可見）
問題12
An unauthorized user observing system security procedures is known as:
An unauthorized user observing system security procedures is known as:
正確答案: B
說明：（僅 NewDumps 成員可見）
問題13
A client wants a wireless network set up in the office, but does not want unauthorized users to be able to access the network. Which of the following provides the BEST protection?
A client wants a wireless network set up in the office, but does not want unauthorized users to be able to access the network. Which of the following provides the BEST protection?
正確答案: D
問題14
Ann, a technician, is trying to recover some files for a user from a damaged laptop. Since the Windows installation has been corrupted and does not boot, Ann plugs the drive into a bench system to attempt a recovery. After trying to access the drive on the bench computer, the following message is displayed. "Access Denied. Please Enter Encryption Password." Which of the following is the reason that this error is displayed?
Ann, a technician, is trying to recover some files for a user from a damaged laptop. Since the Windows installation has been corrupted and does not boot, Ann plugs the drive into a bench system to attempt a recovery. After trying to access the drive on the bench computer, the following message is displayed. "Access Denied. Please Enter Encryption Password." Which of the following is the reason that this error is displayed?
正確答案: B
說明：（僅 NewDumps 成員可見）
問題15
A user states that they are having a problem with their word processor on their laptop.
Whenever they attempt to type letters with their right hand, numbers and symbols show up instead.
Which of the following would address this issue?
A user states that they are having a problem with their word processor on their laptop.
Whenever they attempt to type letters with their right hand, numbers and symbols show up instead.
Which of the following would address this issue?
正確答案: A
說明：（僅 NewDumps 成員可見）