Identify two statements that aretrue about system attributes.

• A. System attributes can be used directly by the Formlnput widget In the Customer Portal framework.
• B. In the Connect PHP API, system attributes are referenced via the CustomFields . <packagename>. <attributename> syntax.
• C. System attributes can be used by the Syndicated ConditionalChatLink widget.
• D. System attributes must exist only in the COpackage.

You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

• A. Create a custom widget that removes undesired entries from the page by examiningthe output HTML.
• B. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.
• C. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
• D. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.

Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.

• A. RightNowSyncPortciient.setReportFiiters can beused directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
• B. An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
• C. RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
  RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport-
• D. Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.

Your client wants to create three themes: gold, silver, and bronze.
Which three actions will allow the themes to be set dynamically through the URL?

• A. Create custom controllerthat will, among other things, call the setTheme ( ) method.
• B. Create custom widget that will, among other things, call the setTheme ( ) method.
• C. Define themes in the template by using the <rn:theme> page tag.
• D. Create the post_page_render hook.
• E. Create themes in mapping.php by using the <m:theme> page tag.
• F. Create the pre_page_r@nder hook.
• G. Create a custom model that will, among other things, call the setTheme ( ) method.

Which three are functions of Object Designer?

• A. ability to import data
• B. ability to create system attributes
• C. ability to configure business rules for custom objects
• D. ability to create custom fields
• E. ability to create menu-only objects
• F. ability to create custom objects