最新CX Service 1z0-1034-22考試題庫，Oracle 1z0-1034-22課程的擬真試題下載

問題1
You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

A. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the applied filter.

B. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.

C. Create a custom widget that removes undesired entries from the page by examining the output HTML.

D. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.

正確答案: A

問題2
Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?

A. AnswerFeedback.widget

B. site.php

C. detail.php

D. AnswerFeedback.php

E. standard.ess

F. site.ess

G. standard.php

正確答案: B,C,G

問題3
You have been tasked with implementing the Syndicated ConditionalChatLink widget on an external page.
Additionally, you want to populate a menu custom field on the chat_launch page with a specific value. The ID of the custom field that you want to populate is 54 and the ID of the desired menu item is 8.
Which is the correct syntax to configure the Syndicated ConditionalChatLink widget so that the specified custom field is populated on the chat_launch page with the desired value?

A. custom_fields: "{\"S4\":\"8\"}

B. custom-fields: "{"54":"8"}"

C. custom-fields: "54:8"

D. custom_fields: "{\"8\":\"54\">

正確答案: D

問題4
You are implementing the Syndicated ProactiveChat widget on an external page.
Custom JavaScript is used to display the widget's chat request dialog box based on custom logic not provided by the widget. How can you disable the ability for the widget's chat request dialog box to display automatically?

A. Set the seconds attribute to o and fire the moffersyndicatedchat event, passing in the ID of the widget's Instance object as an argument.

B. Set the seconds attribute to o and call the offerchat o method on the widget's instance object to open the widget's chat request dialog box.

C. Set the timeout attribute to o and call the offerchato method on the widget's instance object to open the widget's chat request dialog box.

D. Set the timeout attribute to null and call the global offerchat () method.

正確答案: A

問題5
You are working in the B2C Service Customer Portal and are attempting to troubleshoot an AJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?

A. in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget

B. in the Customer Portal Development environment, by using phpoutlogO in the controller -php file for the custom widget

C. in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget

D. in the Customer Portal Production environment, by setting breakpoints in the RightNowEvent.js file

正確答案: A

問題6
Identify three options that describe functionality that is available in the deployment process for Customer Portal.

A. ability to roll back to any of the last five versions of production

B. ability to view changes in the staging area

C. ability to deploy pages directly from development to production

D. ability to roll back individual files from production

E. ability to select individual files to promote to production

F. ability to deploy page sets

正確答案: A,B,C

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