問題1
A customer is running an Avaya Oceana solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, It Is not delivered to the available agents. During the isolation, the engineer found that the CSC TSAPI application is unable to receive CM events through AES.
To find out what is causing this problem, which logs need to be checked?
A customer is running an Avaya Oceana solution and the technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana, It Is not delivered to the available agents. During the isolation, the engineer found that the CSC TSAPI application is unable to receive CM events through AES.
To find out what is causing this problem, which logs need to be checked?
正確答案: D
問題2
When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?
When describing the Avaya Oceana Monitor, which cluster will have a monitoring snap-in installed that will create a web socket subscription service to feed statistics?
正確答案: D
問題3
During the Avaya Oceana Email Channel Interaction processing, which component is responsible for creating the contact ORC component?
During the Avaya Oceana Email Channel Interaction processing, which component is responsible for creating the contact ORC component?
正確答案: D
問題4
For providing a treatment similar to an Experience Portal, which VON is required in Communication Manager?
For providing a treatment similar to an Experience Portal, which VON is required in Communication Manager?
正確答案: C
問題5
To check Context ID in Context Store for the Avaya Aura Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)
To check Context ID in Context Store for the Avaya Aura Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)
正確答案: A,B
問題6
A customer is running an Avaya Oceana solution, and the technical engineer is troubleshooting an operational issue. The customer is using the centralized logging Kibana interface to debug the log files.
Which action can the engineer take to quickly file all the ERROR messages in the log files?
A customer is running an Avaya Oceana solution, and the technical engineer is troubleshooting an operational issue. The customer is using the centralized logging Kibana interface to debug the log files.
Which action can the engineer take to quickly file all the ERROR messages in the log files?
正確答案: C
問題7
A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC).
Which log will show more relevant logs for UAC?
A customer reports that Avaya Oceana Workspace agents are not able to connect, and they want to troubleshoot Unified Agent Controller (UAC).
Which log will show more relevant logs for UAC?
正確答案: D