問題1
A senior executive has requested customer service training for employees that work in a company's call center. The call center has started to receive low ratings on customer surveys. Which statement best describes why the first stage of the ADDIE model is important in this situation?
A senior executive has requested customer service training for employees that work in a company's call center. The call center has started to receive low ratings on customer surveys. Which statement best describes why the first stage of the ADDIE model is important in this situation?
正確答案: B
說明：（僅 NewDumps 成員可見）
問題2
A talent development (TD) professional is creating a course that will begin with self-paced prework covering many of the concepts that will be included in the course. The course activities will reinforce this learning through collaboration and discussion. Which method is the TD professional using?
A talent development (TD) professional is creating a course that will begin with self-paced prework covering many of the concepts that will be included in the course. The course activities will reinforce this learning through collaboration and discussion. Which method is the TD professional using?
正確答案: B
說明：（僅 NewDumps 成員可見）
問題3
An organization comprised of technical experts has established information repositories and job aids. Which is the best content delivery option to foster the sharing of knowledge in the organization?
An organization comprised of technical experts has established information repositories and job aids. Which is the best content delivery option to foster the sharing of knowledge in the organization?
正確答案: B
說明：（僅 NewDumps 成員可見）
問題4
A talent development professional is managing a project, and several members of the project team are adding additional work or deliverables to the original project without requesting formal changes. This is an example of which project management concern?
A talent development professional is managing a project, and several members of the project team are adding additional work or deliverables to the original project without requesting formal changes. This is an example of which project management concern?
正確答案: D
說明：（僅 NewDumps 成員可見）
問題5
Which is the primary role that mentors should play in helping mentees develop their careers?
Which is the primary role that mentors should play in helping mentees develop their careers?
正確答案: A
說明：（僅 NewDumps 成員可見）
問題6
A talent development professional is designing an electronic performance support system. Which audience would most benefit from a mobile learning option?
A talent development professional is designing an electronic performance support system. Which audience would most benefit from a mobile learning option?
正確答案: C
說明：（僅 NewDumps 成員可見）
問題7
A talent development professional has been tasked with teaching new standard operating procedures (SOPs) to a company's employees. Which is the best strategy for gaining compliance from change-resistant employees?
A talent development professional has been tasked with teaching new standard operating procedures (SOPs) to a company's employees. Which is the best strategy for gaining compliance from change-resistant employees?
正確答案: D
說明：（僅 NewDumps 成員可見）
問題8
A talent development (TD) professional decides to use gamification to engage employees to drive sales during a new product launch. Which action should the TD professional perform first to ensure the game leads to the desired objectives?
A talent development (TD) professional decides to use gamification to engage employees to drive sales during a new product launch. Which action should the TD professional perform first to ensure the game leads to the desired objectives?
正確答案: D
說明：（僅 NewDumps 成員可見）