問題1
Choose 1 option.
Universal Containers has created an Employee Agent.
Which step should an Agentforce Specialist take to connect the agent with a Slack channel?
Choose 1 option.
Universal Containers has created an Employee Agent.
Which step should an Agentforce Specialist take to connect the agent with a Slack channel?
正確答案: C
說明：（僅 NewDumps 成員可見）
問題2
An insurance company needs a Service Agent to ground its responses based on company-specific PDFs and a comprehensive knowledge base.
Which type of retriever should the Agentforce Specialist use to meet this requirement?
An insurance company needs a Service Agent to ground its responses based on company-specific PDFs and a comprehensive knowledge base.
Which type of retriever should the Agentforce Specialist use to meet this requirement?
正確答案: A
說明：（僅 NewDumps 成員可見）
問題3
Once a data source is chosen for an Agentforce Data Library, what is true about changing that data source later?
Once a data source is chosen for an Agentforce Data Library, what is true about changing that data source later?
正確答案: C
說明：（僅 NewDumps 成員可見）
問題4
A service agent is looking at a custom object that stores travel information. They recently received a weather alert and now need to cancel flights for the customers that are related with this itinerary. The service agent needs to review the Knowledge articles about canceling and rebooking the customer flights.
Which Agent capability helps the agent accomplish this?
A service agent is looking at a custom object that stores travel information. They recently received a weather alert and now need to cancel flights for the customers that are related with this itinerary. The service agent needs to review the Knowledge articles about canceling and rebooking the customer flights.
Which Agent capability helps the agent accomplish this?
正確答案: A
說明：（僅 NewDumps 成員可見）
問題5
Universal Containers' Agentforce Service Agent has been live for four weeks. Agent Optimization in Agentforce Observability shows the main support intent cluster scoring low quality, with score reasons citing ambiguous subagent match. The Session Trace confirms the reasoning engine is consistently selecting the wrong subagent on most turns.
What is the most viable solution to resolve the issue?
Universal Containers' Agentforce Service Agent has been live for four weeks. Agent Optimization in Agentforce Observability shows the main support intent cluster scoring low quality, with score reasons citing ambiguous subagent match. The Session Trace confirms the reasoning engine is consistently selecting the wrong subagent on most turns.
What is the most viable solution to resolve the issue?
正確答案: C
說明：（僅 NewDumps 成員可見）
問題6
Universal Containers is using Agentforce for Sales to find similar opportunities to help close deals faster. The team wants to understand the criteria used by the Agent to match opportunities. What is one criterion that Agentforce for Sales uses to match similar opportunities?
Universal Containers is using Agentforce for Sales to find similar opportunities to help close deals faster. The team wants to understand the criteria used by the Agent to match opportunities. What is one criterion that Agentforce for Sales uses to match similar opportunities?
正確答案: A
說明：（僅 NewDumps 成員可見）
問題7
Universal Containers (UC) needs to capture and store detailed interaction data for all agents.
Which feature should help UC get a full view of the agent ' s behavior from start to finish, including reasoning engine executions, actions, prompt and gateway inputs/outputs, error messages, and final responses?
Universal Containers (UC) needs to capture and store detailed interaction data for all agents.
Which feature should help UC get a full view of the agent ' s behavior from start to finish, including reasoning engine executions, actions, prompt and gateway inputs/outputs, error messages, and final responses?
正確答案: B
說明：（僅 NewDumps 成員可見）
問題8
Universal Containers tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users find that the draft email contains placeholders for attributes that could have been derived from the recipient's contact record. What is the most likely explanation for why the draft email shows these placeholders?
Universal Containers tests out a new Einstein Generative AI feature for its sales team to create personalized and contextualized emails for its customers. Sometimes, users find that the draft email contains placeholders for attributes that could have been derived from the recipient's contact record. What is the most likely explanation for why the draft email shows these placeholders?
正確答案: B
說明：（僅 NewDumps 成員可見）