先試後買

A. Assign access rights directly to the user.

B. Assign the business service case to a business role.

C. Assign the employee to a case type.

D. Create access rights for read mode.

A. Agent Desktop

B. Maintenance plans

C. Templates

D. Live activity configuration

A. Use the web page URL of the external solution for extracting input parameters in the mashup.

B. Create a mashup to embed the web page of the external solution.

C. Develop a custom business object.

D. Include a dedicated step pointing to the mashup in one of the phases of the case type.

E. Define a custom screen for the mashup.

A. Sales area data

B. Unit of measure

C. Price

D. Product group

A. Create an interaction log.

B. Create a service catalog.

C. Display confirmed entities.

D. Assign products to existing accounts.

E. Create installed bases.

A. Language adaptation

B. Homepage branding

C. Content security policy

D. Business role

A.

B.

C.

D.

A. Accounts

B. Service levels

C. Response templates

D. Registered products

A. Case responsibility determination

B. A filter option for the case summary

C. Service level determination

D. Business role assignment

E. To control validity of the service catalog