問題1
What are some of the benefits of the self-service scenario in the Opportunity-to-Quote stage?
What are some of the benefits of the self-service scenario in the Opportunity-to-Quote stage?
正確答案: B,D
問題2
True or Fale: Lead scoring uses the machine learning model trained on past sales data to predict the probability of a deal. Lead scoring prioritizes leads based on the propensity to win.
True or Fale: Lead scoring uses the machine learning model trained on past sales data to predict the probability of a deal. Lead scoring prioritizes leads based on the propensity to win.
正確答案: B
問題3
Define the stage: the order is dispatched, customer confirms product has been delivered, technitian installs the product, subscription is billed, customer gets combined invoice and a salesperson is able to view his/her commission.
Define the stage: the order is dispatched, customer confirms product has been delivered, technitian installs the product, subscription is billed, customer gets combined invoice and a salesperson is able to view his/her commission.
正確答案: C
問題4
True or False: For creating 360 degree view of your known and unknown customers, SAP Marketing Cloud looks at the following data sources: Past interactions (purchases, feedbacks, complaints, etc.), present interactions (click stream on site, posts in social media, etc), the future (predictive analytics for scoring of customer intent prediction, etc)
True or False: For creating 360 degree view of your known and unknown customers, SAP Marketing Cloud looks at the following data sources: Past interactions (purchases, feedbacks, complaints, etc.), present interactions (click stream on site, posts in social media, etc), the future (predictive analytics for scoring of customer intent prediction, etc)
正確答案: B
問題5
True or False: Upselling is the practice of encouraging customers to purchase a comparable higher-end product than the one in question, while cross-selling invites customers to buy related or complementary items.
True or False: Upselling is the practice of encouraging customers to purchase a comparable higher-end product than the one in question, while cross-selling invites customers to buy related or complementary items.
正確答案: B
問題6
On an e-commerce channel, which tool is providing the Feedback option about the page at anytime?
On an e-commerce channel, which tool is providing the Feedback option about the page at anytime?
正確答案: A
問題7
Once a Solution Order is created in SAP Commerce Cloud, how is the subscription line item replicated to SAP Subscription Billing?
Once a Solution Order is created in SAP Commerce Cloud, how is the subscription line item replicated to SAP Subscription Billing?
正確答案: A
問題8
What is a logical step that can be taken, if SAP Marketing Cloud generates a campaign that did not get a response from the customer?
What is a logical step that can be taken, if SAP Marketing Cloud generates a campaign that did not get a response from the customer?
正確答案: D
問題9
Which SAP Solution can help guide Sales to close deals via Lead Scoring, Opportunity Scoring or Product Recommendation?
Which SAP Solution can help guide Sales to close deals via Lead Scoring, Opportunity Scoring or Product Recommendation?
正確答案: A