問題1
A Platform Administrator is designing a prompt template for a new agent. The agent's purpose is to help service reps troubleshoot technical issues by providing concise, step-by-step instructions.
Based on best practices for creating effective prompts, which approach should the administrator use when writing this prompt?
A Platform Administrator is designing a prompt template for a new agent. The agent's purpose is to help service reps troubleshoot technical issues by providing concise, step-by-step instructions.
Based on best practices for creating effective prompts, which approach should the administrator use when writing this prompt?
正確答案: D
說明：（僅 NewDumps 成員可見）
問題2
A Platform Administrator is building an agent to help an ecommerce support team. The agent needs to call an action, named updateShippingAddress, that modifies a customer's shipping address in the system. Which set of Action Instructions should the administrator use for the updateShippingAddress action, according to best practices?
A Platform Administrator is building an agent to help an ecommerce support team. The agent needs to call an action, named updateShippingAddress, that modifies a customer's shipping address in the system. Which set of Action Instructions should the administrator use for the updateShippingAddress action, according to best practices?
正確答案: B
說明：（僅 NewDumps 成員可見）
問題3
A Platform Administrator deactivates an agent to add a new topic and action. What happens to any ongoing user conversations with the agent?
A Platform Administrator deactivates an agent to add a new topic and action. What happens to any ongoing user conversations with the agent?
正確答案: A
說明：（僅 NewDumps 成員可見）
問題4
Cloud Kicks wants users to only be able to choose the opportunity stage Closed Won if the Lead source has been selected. How should a Platform Administrator accomplish this goal?
Cloud Kicks wants users to only be able to choose the opportunity stage Closed Won if the Lead source has been selected. How should a Platform Administrator accomplish this goal?
正確答案: C
說明：（僅 NewDumps 成員可見）
問題5
Which two actions allow the System Administrator to limit Chatter access during roll-out to a subset of Salesforce users? Choose 2 options.
Which two actions allow the System Administrator to limit Chatter access during roll-out to a subset of Salesforce users? Choose 2 options.
正確答案: C,D
問題6
A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should a Platform Administrator utilize to import the records to Salesforce?
A sales rep has a list of 300 accounts with contacts that they want to load at one time. Which tool should a Platform Administrator utilize to import the records to Salesforce?
正確答案: A
說明：（僅 NewDumps 成員可見）
問題7
A Platform Administrator assigned a custom profile based on the Minimum Access named Salesforce profile to a group of new users and assigned them several existing permission sets.
However, when the users log in, they do not see the Lightning interface. Which action should the administrator take to give the users access to the Lightning interface?
A Platform Administrator assigned a custom profile based on the Minimum Access named Salesforce profile to a group of new users and assigned them several existing permission sets.
However, when the users log in, they do not see the Lightning interface. Which action should the administrator take to give the users access to the Lightning interface?
正確答案: A
說明：（僅 NewDumps 成員可見）
問題8
Cloud Kicks needs to be able to show different picklist values for sales and marketing users.
Which two options meet this requirement?
Cloud Kicks needs to be able to show different picklist values for sales and marketing users.
Which two options meet this requirement?
正確答案: B,C
說明：（僅 NewDumps 成員可見）
問題9
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. Managers and directors need to review this process. Which two tools should a Platform Administrator configure?
Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. Managers and directors need to review this process. Which two tools should a Platform Administrator configure?
正確答案: B,D
說明：（僅 NewDumps 成員可見）