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A. SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should not be triggered.

B. SuppressExternalEvents and SuppressRules properties can also be defined for GetProcessingOptions.

C. SuppressExternalEvents and SuppressExternalRules properties can be defined only for Create, Update, and Destroy Processing Options.

D. SuppressExternalEvents = true and SuppressExternalRules = true indicates to the server that External Event and Business Rules should execute on operation completion.

E. FetchAllNames proprerty of GetProcessingOptions indicates to the server that all NameID Types should include both Name and ID.

F. FetchAllNames = true indicates the server that it should fetch all Names but does not fetch IDs.

A. initial response time limit to all customer inquiries within one business day.

B. the overall maximum time limit for the initial response and resolution for each incident.

C. individual time limits for the initial response time and subsequent resolution as per the business hours.

D. the maximum number of days allowed for the resolution of an incident as per the business hours.

A. A new dashboard can be created only by dragging existing reports to the dashboard design center.

B. A new dashboard must have more than one report.

C. A new dashboard can be scheduled with alerts

D. The dashboard design center's reports explorer lists only reports that can be added to a dashboard.

E. A new dashboard can be created by copying an existing dashboard.

A. Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.

B. Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.

C. Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.

D. Unconditional linking always opens the same report or dashboard, whereas conditional linking can open different reports or dashboards depending on the value you drill down.

A. Ctrl + N

B. Ctrl + T

C. Ctrl + A

D. Ctrl + O

A. Adding a new concept enabled Knowledge Advanced Search to return results that do not match a particular word.

B. Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word, its synonyms, and its related concepts.

C. Adding a new concept enabled Knowledge Advanced Search to return results that match only a particular word.

D. Adding a new concept enabled Knowledge Advanced Search to return results that match a particular word and its synonyms.

A. Set up a Social Monitor search schedule.

B. Add or update profiles to include the Social Monitor permissions.

C. Add of update a list of favorites.

D. Add or update profiles to include permission to add themes and clustering.

E. Add or update navigation sets to include the Social Monitor navigation button and component.

F. Add or update staff accounts to use profile that include Social Monitor permissions.