問題1
Your customer wants to update the new office address in about 1000 answer articles.
Your client has three interfaces for each of their lines of business that will all have different information.
What will you recommend to the client to update all the relevant answers?
Your customer wants to update the new office address in about 1000 answer articles.
Your client has three interfaces for each of their lines of business that will all have different information.
What will you recommend to the client to update all the relevant answers?
正確答案: A
說明:(僅 NewDumps 成員可見)
問題2
Your client wants a report to see all the incidents with status grouped under the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?
Your client wants a report to see all the incidents with status grouped under the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?
正確答案: D
說明:(僅 NewDumps 成員可見)
問題3
Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)
Which two components are used by the Knowledge Advanced Task Management facility to automatically generate tasks? (Choose two.)
正確答案: A,C
說明:(僅 NewDumps 成員可見)
問題4
Which two queues have manual pull policy? (Choose two.)
Which two queues have manual pull policy? (Choose two.)
正確答案: A,C
說明:(僅 NewDumps 成員可見)
問題5
How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?
How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?
正確答案: D
說明:(僅 NewDumps 成員可見)
問題6
Which two statements are true about knowledge base articles of Oracle Service Cloud? (Choose two.)
Which two statements are true about knowledge base articles of Oracle Service Cloud? (Choose two.)
正確答案: C,E
問題7
Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code
"ACCESS_DENIED".
What are two reasons for this? (Choose two.)
Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code
"ACCESS_DENIED".
What are two reasons for this? (Choose two.)
正確答案: A,D
問題8
Which three statements are true bout the limitations of Connect Web Services? (Choose three.)
Which three statements are true bout the limitations of Connect Web Services? (Choose three.)
正確答案: C,E,F
說明:(僅 NewDumps 成員可見)