Cisco Unified Contact Center Enterprise Design (UCCED) : 642-241認證
642-241-Unified Contact Center Enterprise Design (UCCED) 提供最好的服務
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通過 642-241 - Unified Contact Center Enterprise Design (UCCED) 認證考試,如同通過其他世界知名認證,得到國際的認可及接受,642-241 認證考試也是其廣泛的IT認證中一個非常重要的考試,并且世界各地的人們都喜歡選擇 Cisco 642-241 認證考試,使自己的職業生涯更加強化與成功。在NewDumps,同樣你可以選擇適合你學習能力的認證考試題庫產品。
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最新的 Others 642-241 免費考試真題:
1. In Cisco Unified Contact Center Enterprise 7.0.x and 7.1.x, which domain-level group is used to control access to Script Editor?
A) Services group
B) Configuration group
C) Internet Script Editor group
D) Setup group
2. What is the impact of using a Call Type node in a routing script for the Cisco Unified Contact Center Enterprise system?
A) The call is reclassified and the system picks a new routing script based on the call type.
B) There is no impact, the call type is only used for the initial script selection process.
C) The call type is changed and maintains the old data in the original call type.
D) The call is reset to the new call type, like a new call with all counters reset to zero.
3. When considering which type of CTI Desktop to deploy with the Cisco Unified Contact Center Enterprise solution, what is the difference between Cisco Agent Desktop and CTI Object Server (CTI OS) Desktop?
A) Cisco Agent Desktop lets you record calls locally from the desktop without a third-party recording solution.
B) Cisco Agent Desktop lets you silence monitor agents from the supervisor desktop.
C) Cisco Agent Desktop lets you view agent and team statistics from the desktop.
D) Cisco Agent Desktop lets you transfer calls by using a dial pad.
4. In a Cisco Unified Contact Center Enterprise design, the customer wants to use Session Initiation Protocol calls from its voice network carrier. Which design consideration is true for this solution?
A) Cisco Unified IP IVR must be configured for G.711 voice calls only.
B) Additional digital signal processor resources are required in the design for Session Initiation Protocol calls.
C) Cisco Unified Border Element must be included for Session Initiation Protocol message normalization and management.
D) All agent phones must be configured as Session Initiation Protocol phones.
5. In the Cisco Unified Contact Center Enterprise 8.0(x) system, if an agent requires more than five skills, what is the impact to the Peripheral Gateway?
A) None, agents can only have five skills defined.
B) As skills are added to agents, the total number of agents supported on the PG is decreased to a maximum of 50 skills per agent with 484 total agents.
C) As skills are added to agents, the total number of agents supported on the PG is decreased to a maximum of 20 skills per agent with 1000 total agents.
D) None, agents can have an unlimited number of skills defined.
問題與答案:
| 問題 #1 答案: B | 問題 #2 答案: C | 問題 #3 答案: A | 問題 #4 答案: C | 問題 #5 答案: B |
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這是非常不錯的考古題,因為我已經通過了今天的642-241考試。